Privacy Policy

Who we are

This website is operated by Machan Investments, a company dedicated to supplying products, amenities and operational solutions for hotels, resorts, villas and tourist properties in the Dominican Republic.

The full corporate details (legal name, registration number and legal address) will be added here by Machan Investments once confirmed.

Information we may collect

Through the contact form we may receive the information the visitor voluntarily chooses to provide:

• Name.
• Company or property.
• Email address.
• Phone or WhatsApp.
• The content of the message and any other data the visitor decides to include.

Purpose of processing

We use the information provided to respond to the information, quotation or contact requests sent by the visitor.

We will only send commercial communications when appropriate and, if email or phone were used for marketing purposes, separate and optional consent would be requested. Submitting a contact form does not mean accepting advertising.

Technology providers

To operate the site we may rely on necessary technology providers, such as hosting, form delivery and content delivery services. These providers process data only to provide the service.

The details of specific providers will be added here by Machan Investments.

Data retention

We keep data for as long as necessary to handle the request and to meet any applicable obligations. The specific retention period will be confirmed by Machan Investments.

Security measures

We apply reasonable technical and organizational measures to protect information against unauthorized access, loss or alteration. No internet transmission is completely infallible.

User rights

Under applicable law, the user may request to:

• Access the personal data we process about them.
• Correct inaccurate or incomplete data.
• Request the deletion of their data.
• Object to processing or request its restriction.
• Withdraw any consent given at any time.

Contact for privacy requests

Privacy-related requests can be sent to ventas@machaninvest.com or through the form in the Contact section. Machan Investments may indicate a specific legal channel here later.

Cookies and related technologies

We only use strictly necessary cookies without prior consent. Optional cookies require your express permission and you can change it at any time from “Cookie preferences” in the footer. More information in our Cookie Policy.

Links to third-party sites

The site may include links to external pages, such as social networks or catalogs hosted outside the site. Machan Investments does not control and is not responsible for their privacy policies or content.

Updates to this policy

We may update this policy to reflect changes to the site or to regulations. When a change is significant, we will indicate it on this page and, where applicable, ask for your consent again.